Mac computers work brilliantly, most of the time. But when things go wrong, all you want is to get your computer back to full health as soon as possible.
We offer a remote IT support system, which means we connect to your computer over the internet; you retain full control throughout, and we can talk through your issues, and how they are fixed, on the phone with you while we work. Remote technical support means there is no need for anyone to visit you.
We offer our specialist Mac computer software support seven days a week (including holidays) and help anyone from novice to expert with many types of problem. We never walk away from a Mac software problem.
Using our services is simple. You tell us what the problem is, and we quote a price and make an educated guess as to how long the job will take. We’ll do the job for the price quoted, and if it takes longer than first thought, we won’t charge anymore. (After all, you’re paying for the problem to be fixed, not for how long it takes to fix it.) When we’re done, we often can’t resist offering to fix other minor problems we’ve spotted during our work … at no extra cost.
Payment is made by PayPal, credit or debit card (all processed through PayPal whether or not you have an account with them) and as it arrives instantly, we can get to work on fixing your issue quickly.
Quick fixes from as little as £10; most problems are solved for £80 or less.